Desktop App Solutions

Custom ERP/CRM Development & Process Automation

We design and implement tailor-made ERP/CRM systems that centralize data, automate workflows, and integrate seamlessly with your tools—delivering real-time visibility, faster operations, and measurable ROI.

Complete Brief Works

SOME OF OUR CLIENTS

Processes

ERP/CRM should reflect how the business actually works

We usually start not from modules, but from real operational flows: where requests appear, who owns the next step, what data is duplicated, and where deadlines or approvals break.

Order distribution

Production management

Forecasting

Procurement

Deadline control

HR flows

Quality control

Documents and approvals

First we map the current process

We decompose the real workflow into roles, states, bottlenecks, approvals, and system touchpoints before suggesting interfaces or modules.

Then we define the first practical release

Instead of trying to automate everything at once, we prioritise the most painful contour and build a release that teams can adopt quickly.

Integrations remove manual gaps

ERP/CRM becomes more valuable when it connects accounting, warehouse, sales, legal, operations, and communication into one consistent flow.

Management gets visibility, teams get clarity

The system should not only store data, but make deadlines, ownership, load, and process status visible for daily decision-making.

Single Source of Truth & Seamless Integrations

Unify sales, operations, finance, and support in one place. Your teams work with the same up-to-date data across modules.

We integrate with your stack (1C/Accounting, BI tools, telephony, email, payment gateways, warehouses) via robust REST/GraphQL APIs and webhooks.

Workflow Automation that Mirrors Your Business

Model real business rules: approvals, SLAs, escalations, and dependencies. Reduce manual work and errors with event-driven processes.

From request intake to fulfillment, our BPM-style flows, triggers, and notifications keep tasks moving and stakeholders aligned.

Role-Based Access, Audit Trails, and Compliance

Granular permissions per role, team, and region keep data secure while enabling collaboration.

Every critical change is logged with who/when/what, supporting audits and industry compliance requirements.

Operational Analytics & Decision-Ready Dashboards

Track KPIs, spot bottlenecks, and forecast capacity with real-time dashboards and drill-down reports.

Export to CSV/BI or embed charts directly in modules. Management gets clarity; teams get actionable insights.

Modular Architecture that Scales with You

Start with the essentials (CRM, invoicing, warehouse, tendering) and extend over time without rewrites.

Our stack (Next.js + Shadcn UI + Django + PostgreSQL) delivers fast UIs, reliable APIs, and a maintainable codebase.

Implementation, Training, and Ongoing Support

We lead discovery, data migration, and onboarding so teams adopt the system with confidence.

SLAs, monitoring, and a clear change-request process keep your ERP/CRM evolving alongside the business.

ISO Compliance & Data Protection

We align processes with ISO 9001 (QMS) and ISO/IEC 27001 (ISMS): documented procedures, role-based access, risk management, audit trails, and continuous improvement.

We support GDPR/local data laws: encryption at rest/in transit, masking/anon, retention policies, and secure deletion to keep sensitive data protected end-to-end.